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Evaluation license error #10310: Failed to enable trusted storage check for licensing

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Reference Number : DPD200361654


Version : 
  • Intel® Parallel Studio XE 2015 for Windows, (Composer Edition, Professional Edition, Cluster Edition) initial release


Operating System : 
Windows 

Problem Description : 

Evaluation licensed customers cannot compile x64 applications.  Compiling 32bit applications works as expected, however.  x64 builds results in error similar to:

------ Build started: Project: OptimizerInterface1, Configuration: Release x64 ------
1>Compiling with Intel(R) Visual Fortran Compiler XE 15.0.0.108 [Intel(R) 64]...
1>foo.f90
1>ifort: error #10310: Failed to enable trusted storage check for licensing: WARNING: Enable Trusted Storage failed (flexnet error code 20). Trusted Storage based license could not be supported

1>Fooproject - 3 error(s), 0 warning(s)
========== Build: 0 succeeded, 1 failed, 0 up-to-date, 0 skipped ==========

Resolution Status : 

9/30/2014: This error is under investigation.

Workaround:

By installing your evaluation license file on your system, and running the installer again (repair mode) will fix this issue.

  1. To get an email with your license file ( .lic extension ), go to our Startup Support User Forum and ask an Intel Engineer to mail you your evaluation license file.
  2. Once you have your license file ( .lic extension ) copy that file to folder C:\Program Files(x86)\Common Files\Intel\Licenses\
  3. Re-run your product installation program ( .exe file ).  During the "Activation" step, select the option to "Use existing activation" and insure that it has found your license .lic file OR point the installer to the .lic file.
    Activation Step

DO NOT USE SERIAL NUMBER ACTIVATION!

After this re-installation completes you should be able to compile x64 applications.

MORE QUESTIONS OR PROBLEMS?

We also have an extensive LICENSING FAQS

Or post a question to our Startup User Forum

For more complete information about compiler optimizations, see our Optimization Notice.


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