Problem:
There is a known issue that may prevent the latest version of the Intel® Software License Manager from starting in Windows*. Although the license manager process (lmgrd) may be able to start during installation, you may get an error when trying to restart using the ilmconfig.exe or lmtools.exe utilities. This is the error you will see:
Solution:
Although the error message implies that the problem is with the license file, this is not the case. The ilmconfig.exe and lmtools.exe may try to write to a log file in a folder without write permission for users. This file is defaulted to the Intel Software License Manager installation folder (C:\Program Files\Intel\licenseserver\Iflexlm.log),and defined in the lmtools.exe Config Services tab:
The path to the debug log file must be set to a folder that has user write permission, as it does not use administrator privileges. You can either change this value, or modify the permissions on the existing folder\file.
Have questions?
Check out the Licensing FAQ
Please visit our Get Help page for support options.