Intel Compiler Help Documentation fails to launch from IDE when installed on Japanese version of Windows

Reference Number: DPD200377642

Version: 2016 Initial Release and Update 1

Product: Intel(R) Parallel Studio XE

Operating System: Windows*

Problem Description:

The problem occurs when performing a custom installation of Intel(R) Parallel Studio XE 2016 on a Japanese version of Windows* OS where the custom installation specifies an installation path that contains non-English characters. This results in any documents selected from the Microsoft Visual Studio* "Help > Intel Compilers and Libraries" pull down men to fail to launch and the browser's default page appearing instead.

Workarounds:

1. Install product in the standard place or avoid non-English characters in the custom installation path.
2. Manually open the help files listed below using an internet browser:

• "<Driver letter>:\<Directory where product is installed>\samples_2016\ja\compiler_c\psxe\samples.htm for C++ Samples 
• "<Driver letter>:\<Directory where product is installed>\samples_2016\ja\compiler_f\psxe\samples.htm for Fortran Samples 
•   "<Driver letter>:\<Directory where product is installed>\documentation_2016\ja\compiler_c\common\core\index.htm" for  for Intel® C++ Compiler 16.0 User and Reference Guide 
•   "<Driver letter>:\<Directory where product is installed>\documentation_2016\ja\compiler_f\common\core\index.htm" for  for Intel® Fortran Compiler 16.0 User and Reference Guide 
•   "<Driver letter>:\<Directory where product is installed>\documentation_2016\ja\mkl\common\mkl_userguide\index.htm" for User's Guide for Intel® Math Kernel Library 
•   "<Driver letter>:\<Directory where product is installed>\documentation_2016\ja\mkl\common\mklman_c\index.htm" for Reference Manual for Intel® Math Kernel Library 11.3 - C 
•   "<Driver letter>:\<Directory where product is installed>\documentation_2016\ja\ipp\common\ipp_userguide\index.htm" for User's Guide for Intel® Integrated Performance Primitives 
•   "<Driver letter>:\<Directory where product is installed>\documentation_2016\ja\ipp\common\ipp_manual\index.htm" for Reference Manual for Intel® Integrated Performance Primitives 
• "<Driver letter>:\<Directory where product is installed>\documentation_2016\ja\tbb\common\tbb_ugref\index.htm" for Intel® Intel® Threading Building Blocks Documentation 
• "<Driver letter>:\<Directory where product is installed>\documentation_2016\ja\daal\common\daal_ur_guides\index.htm" for User and Reference Guides for Intel® Data Analytics Acceleration Library 

Resolution Status: A fix has been implemented and will appear in a future update.