Product Activation Failed

What to do when installation program fails to establish internet connection for activation?

Product activation using a serial number requires a working Internet connection to the Intel® Registration Center. If Internet connection fails and you cannot fix the problems you need to activate your product offline. Please check out this article: 'How Do I Get a License File for an Offline Installation'

Questions about Intel® Parallel Studio XE 2016 or Intel® System Studio 2016 upgrade?
Check out this article: 'Required Product License Upgrade for Intel® Parallel Studio XE 2016 and Intel® System Studio 2016'

Problems with offline activation?
File an Intel® Premier Support request. Alternatively, if you cannot login to Premier Support, use the Intel® Developer Zone support forum.

• Intel® Premier Support (preferred):
  Login to the Intel® Premier Support portal, select your product and the following categories:

       Issue Title: Product activation failed
       Customer Issue Category: Licensing
       Customer Issue Sub-category: Defect

  Provide a comprehensive error description (best with screenshots), submit your request and wait for the confirmation email from the Intel® Premier Support.

• Intel® Developer Zone
  Go to the Intel® Developer Zone, Click on 'New topic' and fill out the following:

       Subject: Product activation failed

  Provide a comprehensive error description, but DO NOT include confidential data such as serial number or email address in the initial post. An Intel support person will answer and open a private thread to communicate missing data if required.

Problems with filing a support request?
Please contact our Support Help Page.